Shipping & Returns
Last updated: November 5, 2026
This policy applies to orders placed directly through veriskincare.com and sold by N.O.Belle Skincare Inc. (VERI, we, us or our). If you purchased from another retailer, please contact that retailer about its shipping and return policies.
Where we ship
We accept U.S. orders only. Available shipping destinations are shown at checkout. We do not accept international orders.
Shipping costs and timing
Shipping charges are calculated at checkout and displayed before you place your order.
Order processing and estimated delivery times: 3–7 days. Unless expressly identified as guaranteed, arrival dates are estimates.
We will send tracking information when your order ships. Tracking may take time to update after a label is created. If we cannot ship within the timeframe promised, we will notify you and provide the opportunity to agree to a revised shipping date or cancel for a prompt refund, as required by law.
Order changes and delivery problems
Please check your address before ordering. To request a change or cancellation, call 1-440-283-3305 promptly with your order number. We will help where possible, but may be unable to change an order once processing begins.
If your package is delayed, missing, damaged or contains an incorrect item, call 1-440-283-3305 promptly. Have your order number ready. We will investigate with the carrier and arrange an appropriate replacement or other remedy required by law. A carrier delivery scan alone does not eliminate your rights under applicable law.
Our 60 day exchange policy
For products purchased directly from veriskincare.com, contact us within 60 days after delivery to request an exchange. Products must be unopened. You may choose an available VERI replacement product of equal value. Our voluntary return policy provides product replacements rather than cash refunds. Please provide your order number or other proof of purchase.
Call 1-440-283-3305 before sending a return. We will provide instructions and the correct return address. Do not send returns to our corporate address, the manufacturer or an address printed on packaging unless we direct you to do so.
Postage and replacement delivery
You are responsible for return postage for an ordinary unopened-product exchange. We recommend a trackable service. VERI covers the cost of shipping the replacement to you.
Once an eligible return is received and inspected, we will arrange your replacement. Replacement processing and delivery times: 3–7 days.
Damaged, defective or incorrect products are eligible for replacement even if opened. VERI covers associated return postage and replacement delivery; call us for instructions before sending an item. The unopened-product and replacement-only conditions do not limit refunds or other remedies required by applicable law, including remedies for unshipped or canceled orders. Questions? Call 1-440-283-3305.